Reach Us

By Phone: 519-884-3305

By Email:

Hours: Monday to Thursday 9am to 8pm; Friday 9am to 4pm

We are closed weekends and statutory holidays.

Our Locations:

177 Albert Street, Waterloo, ON N2L 3T4

Phone: 519-884-3305

470 Weber St. North, Waterloo, ON N2L 6J2 – Suite #201 (In the Serenia Life Financial Building  – main floor)

Phone: 226-898-4016

Looking for a place to park?

177 Albert Street Location:

Additional parking is available on:

Bricker Ave

Ezra Ave

Lester Street

Wilfrid Laurier Stadium Parking Lot (after 4:30pm)


470 Weber Street Location:

Free parking is available in the parking lots at the front and back of the building.


Practicum Applications

Please submit the following Practicum Application, along with a cover letter and your CV to


Where to go if we are closed?

Where to go if we are closed?

  • Call 911 or proceed to your nearest hospital
  • Here 24/7 – 1-844-437-3247 – Is your front door to addictions, mental health and crisis services
  • Kids Help Phone1-800-668-6868 – A crisis phone number for children and young people
  • Distress and Crisis Ontario you can find your regional distress centre
  • Chat with ONTX – or Text 258258 – a free chat and texting service for distress, crisis, suicidal ideations and referral

For more resources in the community, please head to our FAQ section.