Reach Us

By Phone:    519 – 8843305

By Email:

Hours:   Monday to Thursday 9am to 8pm; Friday 9am to 4pm.

We are closed weekends and statutory holidays

Looking for a place to park?

Additional parking is available on:

Bricker Ave

Ezra Ave

Lester Street

Wilfrid Laurier Stadium Parking Lot (after4:30)

Practicum Applications

Please submit the following Practicum Application, along with a cover letter and your CV to


Our location

177 Albert Street, Waterloo, ON N2L 3T4

Where to go if we are closed?

Where to go if we are closed?

  • Call 911 or proceed to your nearest hospital
  • Here 24/7 – 1-844-437-3247 – Is your front door to addictions, mental health and crisis services
  • Kids Help Phone1-800-668-6868 – A crisis phone number for children and young people
  • Distress and Crisis Ontario you can find your regional distress centre
  • Chat with ONTX – or Text 258258 – a free chat and texting service for distress, crisis, suicidal ideations and referral

For more resources in the community, please head to our FAQ section.